True Fitness ceases operation in Malaysia

True Fitness and True Spa centres in Malaysia have ceased operations beginning today.

In a statement released on its website, the fitness centre outlets which have been serving fitness enthusiasts in the country for the past 12 years, said the closure is due the business not being financially viable.

“The past few years have proved challenging and unfortunately the businesses are no longer financially viable due to evolving market conditions,” it said, adding that it has been working to find alternatives for the members to continue their membership months and personal training sessions.

The centre said arrangements have been made with Chi Fitness for the members to continue with their fitness regime there.

“True Fitness members in Malaysia will have access to all Chi clubs except those located in Bangsar, Bangsar South (Nexus) and the Northern Clubs. Under the arrangement, True Fitness has purchased memberships for members to redeem and personal training sessions to be utilised at Chi Fitness.

“Redemptions can be completed online. We will be sharing further details on the mechanics for redemption at a later date. More details of this fitness provider can be found on their official website at chi-fitness.com.

“The validity of these redemptions for membership months and personal training will be for 24 months from 3 July 2017 or until all membership months and personal training sessions have been utilized,” it said.

The fitness centre also said that it unable to refund in cash the unused portions of the members’ membership months or personal training sessions.

It added that as for True Spa, the company is seeking a reputable service provider to service members’ un-utilised sessions.

“We will be getting in touch with our affected members when we have more details.

“We apologise for any inconveniences caused as a result of the closure of the clubs and would like to thank you for your past support,” it said.

Yesterday, media reports said that True Fitness had also closed its operations in Thailand, shocking its members.

It was understood that members were not informed of this closure prior to this.