Operasi LRT terjejas akibat gangguan teknikal - RapidKL

Pengguna Transit Aliran Ringan (LRT) di ibu kota boleh menarik nafas lega apabila perkhidmatan tren itu kini beroperasi seperti biasa.

Awal pagi ini, pengguna LRT bagi laluan Kelana Jaya - KLCC merungut kerana terpaksa menunggu lama dan mengalami kelewatan perjalanan.

Perkhidmatan LRT laluan Kelana Jaya dilaporkan tergendala pagi ini. Ada pengguna yang terkandas di beberapa stesen laluan itu. Gambar di bawah adalah di Stesen LRT Pasar Seni. @501Awani pic.twitter.com/HMvBqSoopx
— Rahimah Abdullah (@Rahimah501AWANI) February 18, 2019

RapidKL menerusi akaun Twitternya memaklumkan bahawa perkhidmatan itu mengalami masalah teknikal membabitkan sistem isyarat perkhidmatan dan operasi tren dilakukan secara manual.

Penyedia perkhidmatan itu turut memaklumkan ia sedang berusaha mengenal pasti punca masalah dan sedang menyelesaikannya.

KJ Line Update: Dear customers, our train is experiencing delays. Updates to follow.
— RapidKL 03-78852585 (@MyRapidKL) February 17, 2019

KJ Line Update : Signalling Fault between Kelana Jaya Station and KLCC . Train within the area moving in manual mode. Updates to follow.
— RapidKL 03-78852585 (@MyRapidKL) February 17, 2019

KJ Line Update: We are sending buses to ferry passengers between Kelana Jaya Station to KL Sentral. Customers please board buses below: WVA2942 WVF1352 WVH9724 WPH4243
— RapidKL 03-78852585 (@MyRapidKL) February 18, 2019

Pengguna yang terjejas dinasihat menggunakan bas perantara di stesen-stesen di antara KLCC dan KL Sentral.

Rapid KL juga menawarkan pilihan untuk pengguna mendapatkan pulangan wang atas pembelian tiket.

KJ Line Update: Affected customers that decided not to continue their journey & want to exit paid area, proceed to our Customer Service Counters for refund. Customers with the MyRapid TnG Card/ TnG card need to produce their card via the paid window at our counter. pic.twitter.com/KLsWWcWpNM
— RapidKL 03-78852585 (@MyRapidKL) February 17, 2019

KJ Line Update: Affected customers that decided not to continue their journey & want to exit paid area, proceed to our Customer Service Counters for refund. Customers with the MyRapid TnG Card/ TnG card need to produce their card via the paid window at our counter. pic.twitter.com/odmeGU6rE5
— RapidKL 03-78852585 (@MyRapidKL) February 18, 2019

Sementara itu, beberapa pengguna mengesa supaya pihak Rapid KL mengeluarkan surat rasmi untuk diberikan kepada majikan.

@aduanMOT @MOTMalaysia @AskRapidKL Please provide official statement on the cause of delay. We need to explain this to our boss & HR dept. Those who work on hourly basis may get pay cut due to this event.
— newMy (@Adzim2018) February 18, 2019

@MyRapidKL disebabkan selalu delay macam ni I suggest you buat official letter macam Japan lah. At least orang lambat pergi kerja sebab train lrt delay macam ni boleh tunjuk proof kat bos. Nak guna grab or teksi susah. Sebab user ramai, driver limited.
— Jay || Hobiuary (@dreamychacha) February 18, 2019