Reports on missing name tag and baggage, as well as pilgrims losing their way and not able to get back to their place of accommodation made up most of the complaints recorded by the Tabung Haji (TH) Customer Service Centre here.
Makkah TH Customer Service Centre manager for 1438H haj season Zor Mohd Poat said at the centre, pilgrims could also obtain various information, not just to lodge complaints.
As of Aug 5, he said the centre was able to settle 143 cases involving loss of name tags by replacing new tags to the affected pilgrims.
"The name tags are important because the pilgrims will need them, not just for their self identification purpose, but also to withdraw money," he told reporters at the TH Customer Service Center at the Abraj Al-Janadriyah Hotel here.
He said the centre also recorded 90 cases involving loss of baggage from the Malaysian pilgrims and 60 cases involving pilgrims who could not find their way back to their maktab (place of accommodation).
"On lost bags, TH can replace the missing bags with money if the bags are not found after 48 hours .If found, the bags would be returned to the owners," he said, adding that the centre is opened round the clock.
Zor advised Malaysian pilgrims to follow all the instructions given by TH to avoid any untoward incidence, including losing their personal belongings.
-- BERNAMA
Bernama
Mon Aug 07 2017
The TH Customer Service Center also records 90 cases involving loss of baggage from the Malaysian pilgrims and 60 cases involving pilgrims who could not find their way back to their place of accommodation. - Photo for illustration purpose
Kertas kabinet wujud sektor sukan dibentang dalam tempoh sebulan - Hannah
Hannah berkata dengan data yang lebih menyeluruh melibatkan sektor industri sukan nanti, pihaknya akan mampu merangsang pertumbuhan sukan di negara ini dengan lebih baik.
Tiga Syarikat Semikonduktor umum melabur di Pulau Pinang - Kon Yeow
Tiga syarikat semikonduktor dari China menyatakan komitmen untuk membuat pelaburan baharu di Pulau Pinang.
Pindaan garis panduan lawatan: Sekolah diharap susun semula program - Fadhlina
Semua sekolah diharap dapat menyusun semula program lawatan masing-masing berikutan pindaan Garis Panduan Lawatan Murid Sekolah pada tahun lepas bagi mengukuhkan pembelajaran di luar kelas, kata Menteri Pendidikan, Fadhlina Sidek.
Kebajikan pendidikan anak-anak dijaga sehingga tamat sekolah - KPM
Kementerian Pendidikan Malaysia akan memastikan kebajikan pendidikan anak-anak 10 pegawai dan anggota Tentera Laut Diraja Malaysia yang terkorban dalam nahas helikopter di Lumut, Perak, terus dijaga sehingga mereka tamat persekolahan.
Chegubard ditahan polis berkaitan hantaran mengenai kasino di Forest City
Chegubard ditahan di Ibu Pejabat Polis Daerah (IPD) Dang Wangi di sini berkaitan hantaran mengenai pengoperasian kasino di Forest City pada Sabtu.
Zahid minta pihak dalam BN buka "buku baharu"
Ahmad Zahid menegaskan senario politik tanah air sudah berubah dan terdapat banyak video lama dari parti lawan yang meminta pengundi menyokong DAP.
Malaysia kongsi pengalaman dalam usaha berterusan mempertahan Palestin
Delegasi negara akan berkongsikan peranan Malaysia dalam usaha berterusan mempertahankan nasib Palestin dalam Persidangan Liga Parlimen Al-Quds kelima yang berlangsung di Istanbul, Turki pada Sabtu.
Universiti Malaya mohon maaf kepada seluruh rakyat Malaysia
Jabatan Pengajian Antarabangsa dan Strategik, Universiti Malaya memohon maaf kepada seluruh rakyat Malaysia berhubung kenytaaan tidak bertanggungjawab Profesor Dr Bruce Gilley pada 24 April lalu.
Genting Malaysia nafi terbabit perbincangan
Selepas Berjaya Corporation Bhd dan Kerajaan Negeri Johor, kini Genting Malaysia Bhd pula menafikan sebarang penglibatan dalam perbincangan mengenai pengoperasian kasino di Forest City, Johor.
Berita tempatan pilihan sepanjang hari ini
Berikut adalah berita yang paling menjadi tumpuan sepanjang Sabtu, 27 April 2024.