AWANI Review: TDCX: What makes great customer experience?

Name: AWANI Review: TDCX: What makes great customer experience?
Uploaded: 2023-09-23
Description: Customer satisfaction is critical to business success, and in an era of rising expectations, outsourcing has become a strategic choice for many. Byron Fernandez, CIO of TDCX, explores the key elements that create great customer experiences.

Customer satisfaction is critical to business success, and in an era of rising expectations, outsourcing has become a strategic choice for many. Byron Fernandez, CIO of TDCX, explores the key elements that create great customer experiences.

23/09/2023 14:30 MYT

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