AWANI Review: TDCX: What makes great customer experience?
Customer satisfaction is critical to business success, and in an era of rising expectations, outsourcing has become a strategic choice for many. Byron Fernandez, CIO of TDCX, explores the key elements that create great customer experiences.
Sat Sep 23 2023
AWANI Review: Malaysia's Quest to be World-class Creator of Video Game IPs
Malaysia is a top outsourcing hub for major video game studios, but what if it could develop its own world-class video game IPs? Jeremy Choo, founder of Ammobox Studios, discusses how Malaysia can forge its own unique path.
Sat May 13 2023
Four men arrested for RTK programme fraud - Immigration
Three foreign men and a local man were arrested for allegedly operating a fraudulent outsourcing syndicate to make a profit of RM2 million from the government's Labour Recalibration Programme (RTK).
Tue Apr 19 2022
Outsourcing AES project implementation inappropriate - PAC
Wong Kah Woh said that this was among the conclusions made by the PAC in its proceedings regarding the AES project under the Transport Ministry.
Tue Nov 23 2021
MOH considering expanding outsourcing services to settle backlog cases
MOH is studying various methods to resolve the backlog issue at ministry facilities, including expanding the outsourcing of medical services.
Fri Sep 24 2021
Budget 2022 considerations for the National Immunisation Programme
Allocations for potential boosters, post-immunisation surveillance and outsourcing of private medical practitioners to be increased.
Wed Sep 22 2021
COVID-19: Jabatan Kesihatan laksana khidmat 'outsourcing' atasi kesesakan pesakit
Ia juga bagi memastikan pesakit dapat rawatan sewajarnya terutama kepada pesakit bukan COVID-19 di hospital-hospital Selangor.
Sun Jul 25 2021
A retreat to nasi lemak
The post-COVID-19 recovery will need to focus on investment opportunities in critical global supply chains to create a comparative advantage to regional competitors.
Tue Jun 15 2021
Pembedahan jantung: Penyumberluaran mampu singkatkan tempoh menunggu
UiTM Private Specialist Hospital dipilih sebagai salah sebuah hospital swasta untuk penyumberluaran (outsourcing) pesakit yang memerlukan pembedahan jantung khasnya daripada Hospital Serdang.
Thu Feb 18 2021
PAC akan mula prosiding tiga isu baharu
PAC Parlimen berpendapat terdapat merit dalam ketiga-tiga isu untuk dibawa dalam prosiding Jawatankuasa ini.
Wed Nov 18 2020
Penang govt asked to explain postponement of BPO Prime, PITP projects
Its chairman Datuk Seri Zainal Abidin Osman says the indefinite postponement of the two projects could be deemed that they had been cancelled.
Tue Jan 24 2017
Trump, now president, pledges to put 'America First' in nationalist speech
Striking a defiant tone, Trump said American workers have been devastated by the outsourcing of jobs abroad.
Sat Jan 21 2017
Leak highlights risk of outsourcing US spy work
The explosive leak uncovering America's vast surveillance program highlights the risks Washington takes by outsourcing spy works.
Mon Jun 10 2013
Delegasi Malaysia dijadual hadiri latihan pada Sabtu
Giliran bagi delegasi Malaysia ke non violence training dijadualkan pada Sabtu waktu tempatan.
Delegasi Malaysia bakal disertai beberapa delegasi antarabangsa lain antaranya dari Kanada, Algeria, Belanda, Jerman, New Zealand dan Scotland.
Delegasi Malaysia bakal disertai beberapa delegasi antarabangsa lain antaranya dari Kanada, Algeria, Belanda, Jerman, New Zealand dan Scotland.
Thu Apr 18 2024
Terhad dan tiada tambah baik bantuan Gaza oleh Israel - PBB
Komitmen Israel untuk meningkatkan akses bantuan di Semenanjung Gaza adalah 'terhad dan kadang-kala tiada'.
Thu Apr 18 2024
[TERKINI] A.S veto, halang PBB iktiraf negara Palestin
Amerika Syarikat menghalang Pertubuhan Bangsa-Bangsa Bersatu (PBB) daripada mengiktiraf negara Palestin dengan memberikan veto dalam Majlis Keselamatan untuk menafikan keahlian penuh Pihak Berkuasa Palestin dalam badan dunia itu.
Thu Apr 18 2024
218 projek pembinaan semula sekolah daif di Sabah selesai - Fadhlina
Sebanyak 218 daripada 338 projek pembinaan semula sekolah daif telah diselesaikan di Sabah.
Thu Apr 18 2024
Perak bakal laksana projek tanam bawang di Perak Tengah, sasar kawasan 40 hektar
Kerajaan Perak akan membangunkan projek tanaman bawang merah varieti BAW-1 di daerah Perak Tengah tahun ini.
Thu Apr 18 2024
Ketua angkatan tentera Kenya maut dalam tragedi helikopter terhempas
Sembilan mangsa lain dalam helikopter itu juga terbunuh, sementara dua lagi yang terselamat berada dalam keadaan kritikal.
Thu Apr 18 2024
Penunggang motosikal maut tercampak 30 meter dari jejantas
Mangsa mengalami pendarahan aktif pada muka dan telinga kiri, patah tangan serta kaki kiri.
Thu Apr 18 2024
Freedom Flotilla: Delegasi Malaysia dijadual hadiri latihan tanpa kekerasan Sabtu ini
Non violence training bertujuan mempersiapkan setiap peserta bagi mendepani sebarang kemungkinan sekiranya berlaku sebarang provokasi.
Thu Apr 18 2024
MATRADE rangka strategi perdagangan atasi cabaran geopolitik
Mohd Mustafa berkata, kesemua 49 pejabat MATRADE di luar negara telah diarahkan melakukan analisis mengenai pendedahan risiko geopolitik di kawasan masing-masing.
Thu Apr 18 2024
AS veto, halang PBB iktiraf negara Palestin
AS berkata sebuah negara Palestin yang merdeka harus ditubuhkan melalui rundingan terus antara Israel dan Pihak Berkuasa Palestin.
Thu Apr 18 2024